Privacy Policy

Privacy Policy

At Travzo Holidays, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a booking with us.

1. Information We Collect

We collect the following types of information when you interact with us:

• Personal identification information — Name, email address, phone number, city of residence
• Travel information — Passport details, travel dates, destination preferences, group size
• Payment information — Transaction details processed securely through our payment partners
• Communication data — Enquiries, messages, and feedback submitted through our website or WhatsApp
• Technical data — IP address, browser type, pages visited, and time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your travel bookings
• To communicate with you regarding your enquiry or booking
• To send travel-related updates, itineraries, and documents
• To send promotional offers and newsletters (only if you have subscribed)
• To improve our website and services based on user behaviour
• To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Travel service providers — Hotels, airlines, transport operators, and visa agencies solely for the purpose of fulfilling your booking
• Payment processors — To securely process your payments
• Legal authorities — When required by law or to protect the rights and safety of our customers and staff

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse website traffic and personalise content. You can choose to disable cookies through your browser settings, however this may affect the functionality of certain parts of our website.

6. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encoura